AO Business Reviews
AO Business Customer Reviews (26)
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AO Business Customer’s Q&A
AO Business FAQs
How do I contact AO Business customer service?
You can contact AO Business customer service in several ways:
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Phone: You can call the AO Business team on 01204 672 681 for queries such as placing an order, repeat business, multiple and bulk orders, integrated and gas installation questions, delivery and payment questions, and account queries. The team is available Monday to Friday between 8am and 6pm. Outside of these hours, you can leave a message and they'll get back to you as soon as possible.
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Email: If you prefer to contact via email, you can send a message to customerservices@ao-business.com. If it’s about an order, please make sure you include your order number. This can be found on your order confirmation email.
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Post: You can send a letter to the following address: AO Business, AO Retail Limited, 5a The Parklands, Bolton, Lostock, BL6 4SD.
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Request a call back: You can fill out a form on their website to request a call back from a member of the team.
Please note that the information provided is based on the most recent data available and may be subject to change.
About ao-business.com Prices and Cost?
AO Business is a trade supplier of appliances and electricals. They offer a range of products available for immediate delivery. The prices of the products are presented as Ex VAT Price range. They also offer a Price Match Promise which means they'll match the price of any product they sell against any retailer. In addition to this, they offer bulk discounts and business promotions. They provide flexible order quantities with delivery 7 days a week, including next day. They also offer discount installation and recycling services. However, for the exact prices and costs, it would be best to visit their website or contact their dedicated team. If you have an account with them, you can store payment details, track your order, view your order history and print invoices from your own online account. They offer flexible offline and online payment methods, including BACS. Next day delivery and installation is available, plus a range of free delivery options. For an extra cost, you can select their recycling service and they'll collect your old appliances and dispose of them responsibly.
About ao-business.com Popular Products and Services?
AO Business is a company that provides a wide range of products and services. They offer a huge range of products available for immediate delivery, including kettles, dishwashers, TVs, and laptops. They also provide a bespoke delivery service that fits in with your schedule.
In addition to their product offerings, AO Business also provides a number of services. They have a dedicated team of B2B experts who are available to discuss your business needs. They also offer a delivery and installation service, with two distribution depots in Crewe and a network of 19 outbases around the country, they are in every postcode, 7 days a week.
Furthermore, AO Business offers a recycling service for old appliances. They are one of the biggest recyclers of fridges and other large domestic appliances in the UK, and can take appliances away and dispose of them responsibly on your behalf.
Finally, AO Business also offers a Price Match Promise and guarantees discounts across their most popular products, which they review prices every 3 to 6 months to make sure you get the best possible deals. They also offer bulk discounts and business promotions.
In summary, AO Business is a comprehensive provider of appliances and electricals, with a focus on customer service and convenience.
How can I contact AO Business?
You can contact AO Business in several ways:
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Phone: You can call the AO Business team on 01204 672 681 for queries such as placing an order, repeat business, multiple and bulk orders, integrated and gas installation questions, delivery and payment questions, and account queries. The team is available Monday to Friday between 8am and 6pm.
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Email: If you prefer to contact via email, you can send a message to customerservices@ao-business.com. If it's about an order, please make sure you include your order number.
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Post: You can send a letter to the following address: AO Business, AO Retail Limited, 5a The Parklands, Bolton, Lostock, BL6 4SD.
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Request a call back: You can fill out a form on their website to request a call back from the team.
Please note that these details are subject to change and it's always best to check the official AO Business website for the most up-to-date information.
About ao-business.com Payment Method?
At AO Business, customers have the flexibility to choose between five secure, safe, and popular payment methods. These include:
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Credit and debit card: They accept most types of credit or debit card, including Visa, Maestro, Delta, MasterCard, and American Express. Your payment details will be securely stored for a hassle-free checkout the next time you order.
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BACS: AO Business offers BACS to their customers whether you’re paying online or over the phone. When shopping online, simply select BACS as a payment method in the checkout and then make sure you select a delivery date at least five working days away, just to give the funds time to clear.
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Cheque: For payments by cheque, just place your order with the AO Business team, address your cheque to AO Retail Limited - B2B and then post it.
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Extended payment terms: Larger businesses and existing customers may be considered for extended payment terms on offline orders.
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Invoices and account management: In your AO Business account you can store and update your chosen payment details. You can also view, print or download your historical orders and VAT invoices..
How do I create an AO Business account?
To create an AO Business account, follow these steps:
- Fill in your details on the business account page.
- You will receive an activation email at the address you provided. Open it.
- Click the link in the email, and you will be directed back to the AO Business website.
Once these steps are completed, you're ready to shop with AO Business! Enjoy the benefits of your new account, such as faster checkout, managing orders & invoices online, and access to business offers & exclusives.
ao-business.com Return Policy?
AO-Business.com has a detailed Return Policy and Shipping Policy. When you place an order, you are offering to buy the product(s) from them and they will send you an order confirmation via email. However, your offer shall only be accepted by them once they place the product you have ordered onto the delivery van and only then shall a legally binding contract be formed between you and them. Until then they can decline to supply the goods. In the event of these circumstances, they will contact you to discuss whether you would like a replacement/alternative, or refund you any price you’ve paid to them. They communicate their availability on the website, over phone and email, for the chosen delivery date. For customers paying via BACS, product availability will be guaranteed for 5 working days, and if payment is not received in this time, they cannot guarantee the stock will be made available. They will contact you to arrange an alternative. For customers paying via BACS, they suggest a delivery date at least 5 working days in advance is selected to avoid a need to re-book once payment is received. They deliver seven days a week, from 7am until 7pm. They offer timeslots that allow you to pick a 4 hour delivery window, including a weekend service. If you or your customers are self-isolating then they’re now only able to deliver products to the doorstep. Otherwise, they’ll enter the premises but only deliver to behind the main door. If you need to rebook your delivery you can contact them to talk to one of the AO Business team who’ll be happy to help you. They also offer Business customers next day and weekend delivery and an expert installation service.
How do I contact AO Business team?
You can contact the AO Business team in several ways. You can give them a call on 01204 672 681 for queries such as placing an order, repeat business, multiple and bulk orders, integrated and gas installation questions, delivery and payment questions, and account queries. The team is available Monday to Friday between 8am and 6pm. Outside of these hours, you can leave a message and they'll get back to you as soon as possible. If you prefer to contact via email, you can send a message to customerservices@ao-business.com. If it’s about an order, please make sure you include your order number. You can also send a letter to the following address: AO Business, AO Retail Limited, 5a The Parklands, Bolton, Lostock, BL6 4SD. Additionally, you can request a call back by filling out a form on their website.